Frequently Asked Questions - FAQ
What payments does Levl Gaming currently accept?
- Currently Levl Gaming accepts all major credit cards including: Visa, Mastercard, American Express and Discover.
What countries does Levl Gaming currently ship to?
- Currently Levl Gaming ships to the United States. Free shipping is only available to the lower 48 states. Shipments outside this area will require a shipping quote.
When will my order ship?
- Orders ship the same business day if ordered before 3PM CST. All orders after 3PM CST ship next business day.
How does my order ship?
- Your order will ship FedEx Ground.
Does my order come assembled?
- Products ship ready-to-assemble with all necessary hardware and instructions.
Does my furniture come with a warranty?
- Yes, we offer a lifetime warranty on chair and desk frames with a 3 year warranty on all other parts.
What is Levl Gaming’s return/exchange policy?
- Levl Gaming has an unprecedented return/exchange policy on gaming furniture. Try your furniture for 60 days and if you decide you wish to return or exchange the items, let us know and we will make arrangements to make it happen, free of charge. Please make sure to keep all of the original packaging or a return will not be able to be accepted.
Where can I find assembly videos?
- Detailed assembly videos can be found here: https://www.levlgaming.com/assembly/